Successfully Setting up GuestGoodie

Welcome to GuestGoodie! This guide will take you through the first important steps to optimally set up GuestGoodie for your hotel.

What You Need Before Starting

Before you begin setup, make sure you have at least the following information ready:

• Hotel Information: Hotel name, currency, time zone
• User Information: Name, email or Google account
• Branding Materials: Logo, brand color

Step 1: Create User

• Create a user on the Registration Page

• Fill out all user information or register with Google.
• Confirm your details.
• You will receive a verification code for your email which you must then enter in the field.

If you already have a user, you can use it with multiple hotels. Simply click on your hotel in the back office at the bottom left and click "New Hotel".

Step 2: Create Hotel

• After successfully creating your user, you can immediately create a hotel.

• Fill out all requested hotel information. All data except the subdomain and name can be changed at any time later.
• For the logo you will be asked to crop it to a square, as this is also used as an icon on the internet.
• Click "Create" and your guest app will be prepared for you.
• Your guest app is automatically created in "Test Phase". This means you have 30 days to test GuestGoodie for free. As soon as you are convinced by GuestGoodie, click the button at the top of the screen in your back office.

Your guest app is already available at https://[YOUR_SUBDOMAIN].guestgoodie.com, but it is currently still empty.
Now you just need to personalize it and make it your own.

Step 3: Create Rooms and Guests

First, guests and rooms must be connected, for this you have two options:

1. Manual creation of rooms - Create rooms manually in our back office.
2. Manual creation of guests - Create guests manually in our back office.
3. PMS Integration - Connect your PMS and synchronize your rooms and guests automatically.

Step 4: Create Content

There are various ways to make GuestGoodie your personal guest app.

• Set up branding - Customize your hotel design
• Create and edit goodies - Create and edit goodies (additional offers).
• Display goodies classically - Show your goodies in a classic style for guests to browse.
• Promote goodies on the feed - Use the full potential of modern sales impulses on the GuestGoodie feed.

Step 5: Give Your Team Access

Of course you need your team to process and maintain requests/goodies etc. Here too, GuestGoodie offers full configuration options:

• Invite users - Invite new team members and assign user roles.
• Process requests - Process requests that your guests make.

Step 6: Show Your Guests Your Personalized Guest App

• Create stays - Create and edit guest stays in your hotel.
• Create QR codes - GuestGoodie comes with a QR code generator that you can use to direct guests to your guest app.