Privacy Policy

Introduction

Protecting your personal data is important to us. We process your data exclusively based on legal regulations (GDPR, TKG 2003). This privacy policy informs you about the key aspects of data processing on our website.

Contact

When you contact us via our website, we collect the data you provide (e.g., name, email address, phone number) along with the timestamp and IP address. These data are stored for six months to process inquiries and follow-up questions. If a business relationship arises, the data is stored until the business transaction is completed.

We do not share your data without your consent unless legally required or necessary to protect our rights.

  • Phone When you call us, call data is stored on the respective device and by the telecommunications provider. If necessary, name and phone number may be processed further to respond to your inquiry.
  • Email If you contact us via email, your data may be stored on both your and our devices, as well as on our email server.
  • Website Form When using an online form, the entered data is stored on our web server and may be forwarded to an internal email address.

Hosting & Server Log Files

Our website is hosted by an external service provider. This provider automatically collects and stores information in server log files that your browser transmits to us.

This includes:

  • Visited pages
  • Date and time of access
  • IP address
  • Referrer URL (previously visited page)
  • Browser type and version
  • Operating system

These data serve technical security, error analysis, and website optimization. There is no combination of these data with other data sources.

TLS Encryption with HTTPS

Our website uses HTTPS to securely transmit data. TLS encryption (Transport Layer Security) ensures that transmitted data cannot be read by third parties. You can recognize this by the lock symbol in your browser's address bar and the "https://" designation.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. They serve various functions, such as saving preferences or enabling browser recognition.

  • Essential Cookies These cookies are necessary to ensure basic website functions.
  • Functional Cookies These cookies allow the website to remember your settings.
  • Analytical Cookies These help us analyze user behavior to improve the website.
  • Marketing Cookies These are used to deliver personalized advertising.

You can adjust your cookie settings in your browser or delete cookies. Please note that this may limit website functionality.

Web Analytics & Third-Party Tools

In order to offer you a personalized experience on our website, we use the tools mentioned below.

Google Analytics

Our website uses Google Analytics to analyze user behavior and improve the website. Cookies are used to collect anonymized data. You can prevent cookie storage by adjusting your browser settings.

Personal Data: Number of users; usage data; session statistics; trackers.

Microsoft Clarity

This tool records mouse movements, clicks, and other interactions to enhance the user experience.

Personal Data: mouse movements; diagnostic events; device information; interaction events; clicks; country; layout details; usage data; location data; scroll-to-page interactions; page events; session duration; trackers; time zone.

GetWaitlist

We use Getwaitlist.com to allow interested parties to sign up for our service. When registering for the waitlist, your data is stored and processed on Getwaitlist.com servers. The data is stored until our service launches or until you withdraw your consent. After the launch, the data will be transferred to our system.

Personal Data: Name, email, Registration timestamp, IP-Address

Rights under the General Data Protection Regulation

You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

If you believe your data is being unlawfully processed, you have the right to lodge a complaint with the relevant data protection authority.

Contact

Ladenstein Software OG - Selina Ladenstein

Adamsgasse 18/ Top 12

1030 Vienna, Austria

Email: selina@guestgoodie.com

Phone: #43 699 119 719 73