The calendar shows all events and experiences at a glance. Instead of gaps in their vacation program, guests discover your wine tasting on Thursday or the yoga session in the morning. Your advantage: Guests fill their free time slots with your offers - for natural hotel upselling without sales pressure.
Turn boredom into
additional bookings
with the
Turn boredom into additional bookings with the GuestArea
Plan stays, discover experiences, manage bookings - all independently, without reception. The personal GuestArea gives guests control. Yet it remains personal: From good morning greetings to good evening wishes, every guest is greeted by name. A digital guest experience that is as charming online as offline.
Guests see all bookings at a glance and manage them effortlessly. Appointment cancellation? New desired time? Everything possible, without calling reception. For your team: Fewer inquiries and more bookings without staff effort. For your guests? More flexibility. More relaxation. That is exactly what a modern guest stay is all about.
Book online. Offline enjoy.
Book online. Offline enjoy.
Catch criticism before Google sees it Boredom becomes bookings Never again "When was that again?" Personal around the clock Orientation made easy Native language for every guest Booking without waiting on hold
Stay close to the guest with direct feedback. Guests rate their stay or individual experiences quickly and easily directly in the guest app. Your advantage: You protect your online reputation and transform criticism into loyalty.
The next appointment is always visible - prominently placed in the GuestArea. No hectic calls to reception, no missed massages just before the end of vacation. Your advantage: Fewer no-shows, more relaxed guests, and smooth operations for your team.
"Good morning, Marie" - "Good evening, Markus". Every guest is greeted by name in your style, while the hotel image transforms with the time of day. Sunrise in the morning, illuminated lounge in the evening. Your advantage: Digital hospitality that feels personal, not like a sterile hotel app.
Add a location map of your hotel, room, or surrounding area. "Where is the spa again?" becomes rare. Guests navigate independently to the restaurant or pool. Your advantage: Fewer directions at reception and guests who feel comfortable from the first moment.
The language automatically adapts to the browser setting or can be manually selected by guests in the settings. Whether German, English, Japanese, or Spanish: Guests navigate barrier-free through the web app. Your advantage: International guests feel welcome without your team having to be multilingual.
Rebook at midnight? Cancel from the deck chair? Guests manage all bookings independently and see the status immediately - including reasons for cancellations. The message function clarifies open questions instantly. Your advantage: Your reception remains free for real service instead of endless appointment coordination.
Manage bookings & guests in the backoffice
Manage requests centrally
Booking requests land directly in the backoffice. Who? What? When? Immediately visible. Confirm or decline with a reason.
Receive guest feedback directly
Guest feedback goes directly to you. So you immediately know what delights your guests and where you need to adjust.
Manage stays, even without PMS
Manage rooms, guests, and stays directly in GuestGoodie. No PMS integration required, but available if desired.
Ready to modernize your guest stay?
- Guests book independently - your team stays relieved
- Personal around the clock, in every language
- Feedback directly with you, not on Google
How does the GuestArea relieve my hotel reception?
Guests manage bookings independently: view appointments, rebook, cancel - all without calling reception. Typical questions like "When is my massage?" or "Can I move the table?" are answered directly in the app. Your team gains time for personal service instead of appointment juggling. Especially during peak season, you feel the relief clearly.
Does the GuestArea really increase revenue during the stay?
Yes, through the integrated calendar. Guests see all events and experiences at a glance and book spontaneously to fill free time slots. Instead of boredom, additional bookings emerge - for wine tastings, yoga sessions, or spa treatments. That is natural hotel upselling without sales pressure.
What distinguishes the GuestGoodie GuestArea from a traditional
digital guest folder?
A digital guest folder informs passively. The GuestGoodie GuestArea is interactive: Guests book, cancel, discover events in the calendar, and give feedback - all self-service. Instead of static PDFs or walls of text, guests experience a personal, dynamic area that actively accompanies their stay. That makes the difference between information and inspiration.