Connecting your Property Management System (PMS) with GuestGoodie enables automatic synchronization of your hotel data. Once connected, rooms, guests, and reservations are kept up-to-date in real-time, eliminating manual data entry and ensuring your team always works with current information.
What Gets Synchronized
When you connect your PMS to GuestGoodie, the following data is automatically synced:
- Rooms: All your room numbers, room types, and if supported, the room's cleanliness status
- Guests: Guest information and contact details
- Stays/Reservations: Check-in and check-out dates, reservation status
Real-time Updates: If your PMS supports it, changes are synced immediately. This means when a new reservation is made or a guest checks in, the information is instantly available in GuestGoodie. Otherwise, we synchronize every 3 minutes.
How to Connect Your PMS
See Integrations Overview
Supported PMS Providers include:
- APALEO
- MEWS
- ORACLE (Opera Cloud)
- STAYNTOUCH
- GMS Felix
- And more...
We're constantly adding new integrations. If your PMS isn't listed, please contact us at help@guestgoodie.com. If the provider supports integrations, we can set one up for you.
After Connection
Once your PMS is successfully connected:
- Automatic Sync: Data begins synchronizing immediately
- Real-time Updates: Changes in your PMS are reflected in GuestGoodie (if supported by your PMS)
- No Manual Entry: Guest information, room assignments, and reservations are automatically maintained
You can now focus on creating great experiences for your guests while GuestGoodie handles the data synchronization.
Next Steps: Now that your PMS is connected, learn how to manage your goodies and create promotions for the feed to engage with your guests.